Important: Avoid Logging In with 'Shop'
As part of the Shopify network, customers have the option to log in using Shop. If you choose to use this login method, it is important to ensure that your shipping address is up to date within your Shop profile.
Please note that the shipping address stored in your Shop account may be different from the address saved in your Glassware Imports account. If the addresses do not match, your order may be shipped to the wrong location.
We've recently seen a number of customers affected by this issue, so we strongly recommend watching the short video below, which explains how to avoid logging in with Shop and ensure your orders are sent to the correct address.
To view the video, click here.
If you have any questions or need assistance updating your account details, please don't hesitate to contact our team.
